Privacy Policy

This privacy policy outlines how your personal information is collected, used, and disclosed when you use our healthcare application “PHR”. By using the App, you agree to the terms of this privacy policy. 

We want you to understand the types of information we collect as you use our services: 

We collect information to provide better services to all our users. we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This allows us to do things like maintain your preferences across browsing sessions.  

When you create a Plenome Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account.  

Personal Information: This includes data that can be used to identify you, such as your name, age, date of birth, gender, contact information (email, phone number), and location. 

Health Information: This includes sensitive data related to your health, such as a medical history. 

The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request. depending on your device settings, other information about how you’re using your Android device. 

Your location information: 

 Plenome may use different types of location information to help make some services and products you use more helpful. These include: 

  • GPS and other sensor data from your device 

  • IP address 

  • Activity on Google services, such as from your searches or places you label like home or work 

  • Information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices 

We collect and use your information for the following purposes: 

Providing Healthcare Services: We use your information to facilitate communication with healthcare providers, schedule appointments, manage your health records, and deliver the functionalities of the App. 

Improving the App: We use your information to analyze usage patterns, improve the App’s features, and personalize your experience. We use your personal information to operate, provide, and improve our offerings. 

Compliance with Law: We may disclose your information if required by law or to comply with legal process. 

Maintain & Improve our services by using information: 

We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services. 

We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm the Plenome products, our users, or the public. 

We will not share your personal information with third parties without your consent, except in the following cases: 

Healthcare Providers: We may share your health information with healthcare providers involved in your care with your explicit consent. 

Service Providers: We may use third-party service providers to store or process your data. These providers will be contractually obligated to maintain the confidentiality and security of your information. 

Legal Requirements: We may disclose your information if required by law or to respond to a legal subpoena or court order. 

 Security 

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. 

We build security into our services to protect your information 

All Plenome products are built with strong security features and blockchain technology that continuously protects your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected. 

  • We use encryption to keep your data private while in transit 

  • We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems 

  • We restrict access to personal information to Plenome employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. 

Changes to this Policy 

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on the App.